Terms and conditions

Terms and Conditions for Fiesta D’Arena International Pte Ltd.

  1. Guaranteed Guest Count. You must submit the guaranteed number of guests (the “guest count”) for your Event to Fiesta D’Arena International Pte Ltd no later than 72 hours prior to the Event. If the actual number of your guests at the time of the Event is larger than the guest count, you will be charged for the additional guests in attendance at the per guest rate stated in the Proposal. Fiesta D’Arena International Pte Ltd will not discount or reduce the contract price if the actual number of your guests at the time of the Event is less than the guest count you submit to Fiesta D’Arena International Pte Ltd.

  2. Payments and Deposits. You must pay Fiesta D’Arena International Pte Ltd a non-refundable deposit equal to 50% of the total contract price stated in the Proposal at least 60 days prior to the Event Date. Your failure to pay the deposit on time shall render this Catering Contract null and void. Fiesta D’Arena International Pte Ltd accepts payments made by Cheque or Bank Transfer. You must pay Fiesta D’Arena International Pte Ltd the balance due no later than 10 days prior to the Event Date. Your failure to pay the balance due on time shall be considered a cancellation of this Catering Contract. Any Event booked less than 10 days from the Event Date must be paid in full at the time of booking. The Catering Coordinator will assist with any Customer request to establish a corporate billing account. No different payment terms apply unless otherwise agreed in writing signed by Fiesta D’Arena International Pte Ltd authorized representative.

  3. Cancellations and Refunds. No cancellation allowed, Any cancellation will  result in forfeit of any booking fee, deposit or payment made to Fiesta D’ Arena International Pte Ltd.

  4. Menu Cost. All menu prices are subject to change based on market prices of food ingredients. If there is a significant increase in any market price, Fiesta D’Arena International Pte Ltd will notify you of the contract price increase. If you do not agree to the new price, Fiesta D’Arena International Pte Ltd will propose substitute menu items to you in order for you to maintain the agreed upon menu price. If you do not agree to the proposed substitution, then Fiesta D’Arena International Pte Ltd may cancel this Catering Contract without further obligation and refund all monies paid.

  5. Rentals and Event Coordination Services. Fiesta D’Arena International Pte Ltd can manage all of your event needs, including event coordination for weddings and corporate events, staffing, and providing tables, chairs, linens, china and floral arrangements. Rentals and Event Coordination Services are charged in addition to catering services. Contact Fiesta D’Arena International Pte Ltd Catering Coordinator for more information and pricing.

  6. Food Policy. For staffed Events, Fiesta D’Arena International Pte Ltd of uneaten food and beverage items remaining upon the completion of each Event. If you or any of your guests request to take any of the remaining uneaten food items, Fiesta D’Arena International Pte Ltd requires that any person removing food from an event sign a food release form. You agree to indemnify, defend and hold Fiesta D’Arena International Pte Ltd and its affiliates and their respective employees, representatives, agents and independent contractors harmless from any claims, injuries, losses or damages (including personal injury, wrongful death, and attorney’s fees) arising from or related to the post-Event consumption of leftover catered food and beverage items.

  7. Event Timeline and Staffing. Each Event is unique and will require a different timeline, so we understand that there will be specific requirements discussed at the time of your booking. Event staffing is variable and will be determined at the time of booking (based on the guest count and Event Type). The Catering Coordinator will inform you of the staffing planned for your Event. Fiesta D’Arena International Pte Ltd pricing includes a 4 hour Event duration. If your Event exceeds 4 hours in duration, additional hour will be charged base on per hour rate as stated in the proposal. Fiesta D’Arena International Pte Ltd will not discount or reduce the contract price if the actual duration of the Event is less than the event timeline provided.

  8. Damage and Liability. You understand that Fiesta D’Arena International Pte Ltd shall not be responsible for the loss of or damage to any items provided, rented or furnished by you. You agree to indemnify, defend and hold Fiesta D’Arena International Pte Ltd and its affiliates and their respective employees, representatives, agents and independent contractors harmless from any claims, injuries, losses or damages (including personal injury, wrongful death, and attorney’s fees) arising from or related to the Event.

  9. Collections. Any amounts remaining unpaid after the Event shall be overdue and accrue interest at a rate of 1½% per month (unless otherwise agreed in writing by Fiesta D’Arena International Pte Ltd In the event that Fiesta D’Arena International Pte Ltd takes any action (whether or not litigation is instituted) to collect unpaid amounts due to Fiesta D’Arena International Pte Ltd you agree to pay the reasonable costs of collection (including court costs and attorney’s fees).

  10. Owner Provided Items. It is the responsibility of the owner to provide sufficient power point outlet, event space, table and table skirtings.